American Eagle Outfitters Business Hours
American Eagle Outfitters is an apparel company, specializing in trendy fashion for young adults. The company is located throughout the United States as well as Canada. If you need assistance with products or want to discuss service, you can connect with the customer service department [+] by phone, email, traditional mail or through social media. You can also contact your local store during regular business hours.
American Eagle Outfitters Regular Business Hours
- Weekdays: You will notice that the store hours vary by location. You will need to use the store locator [+] to find the specific hours of operation. Typically, the stores are open Monday through Friday 10am to 9pm, local time. In the event a holiday falls on a weekday or weekend, you will notice the stores will adjust the hours of operation.
- Weekends: The store hours will vary by location. Typically, the stores are open Saturday 10am to 9pm and Sunday 10am to 7pm, local time.
American Eagle Outfitters Holiday Hours
The stores will adjust hours during the holidays. The observed holidays include:
- New Year’s Day
- Christmas Eve
- Christmas Day
- New Year’s Eve
American Eagle Outfitters Special Event Hours
The company sponsors several special events [+]. The AEO Better World campaign is designed to improve the lives of customers in communities. You can connect with the customer service department or your local store for details relating to the events.
Contacting American Eagle Outfitters to Verify Business Hours
- Phone Number: Customers can connect with the customer service department by calling 1-888-232-4535. The customer service department is open 24 hours a day, 7 days a week. If you need assistance from the credit card department, call 1-800-843-0875. The credit card department is open Monday through Saturday 8am to 11pm and Sunday 9am to 9pm, EST. If you are a rewards customer, you can connect with the customer service department by calling 1-800-340-0532. The department is available 24 hours a day, 7 days a week.
- Email Contact: When you send the customer service department an email, you will need to use the customer feedback form [+]. The customer service team will reply to your general concerns within 48 hours. The company recommends not including personal or financial information in your message.
- Mail: You can send your correspondence to the corporate headquarters here: AE Customer Service 77 Hot metal St. Pittsburgh, PA 15203 or American Eagle Outfitters Canada Customer Relations 450 Courtneypark Dr. West Mississsauga, Ontario L5W 1Y6. The customer service team will reply to your concerns within five (5) business days.
- Social Media: Customers can connect with the customer service department through social media. The customer service department will reply to general concerns on Facebook [+], Twitter [+], Instagram [+], Pinterest [+] and Tumblr [+] within 24 hours.