Baskin Robbins Business Hours

Baskin Robbins is a leader in the ice cream and specialty dessert business. The company operates more than 3,000 locations across the world. In order to exceed the expectations of customers, the company offers several ways to keep in contact. The customer service department ^[+] can be reached by phone, email, traditional mail or through social media.

Baskin Robbins Regular Business Hours

• Weekdays: Baskin Robbins is open for business Monday through Friday 11am to 10pm, local time. The hours of operation will change if a holiday falls on a weekday. You will need to contact the customer service department or your local Baskin Robbins for hours of operation.
• Weekends: Baskin Robbins is open for business Saturday and Sunday 11am to 10pm, local time. In the event a holiday falls on the weekend, the hours of operation change. Contact the customer service department for the change in hours.

Baskin Robbins Holiday Hours

The customer service department and local stores are closed for major holidays. There is a chance that local franchises will adjust hours prior to and after a holiday. The major holidays include:

• Christmas Day
• Thanksgiving Day
• Independence Day
• Labor Day
• Martin Luther King Jr. Day
• New Year’s Day

Baskin Robbins Special Event Hours

Local Baskin Robbins franchises host special events. The hours of operation are not listed on the website relating to special events. You will need to contact the customer service department for hours of operation during the special event.

Contacting Baskin Robbins to Verify Business Hours

• Phone Number: You have the opportunity to reach out to the customer service department by calling 1-800-859-5339. If you need to reach out to the corporate headquarters, call 1-781-737-3000. If you need to place an online order, call 1-800-398-8543. The customer service department is open Monday through Friday 7am to 7pm, EST.
• Email Contact: When you reach out to the customer service department by email, you will need to use the customer feedback form ^[+]. The customer service department will attempt to reply to your concerns within 48 hours.
• Mail: Send your correspondence to Dunkin’ Brands Group, Inc. 130 Royall Street Canton, MA 02021.
• Social Media: You have the opportunity to reach out to the customer service department through social media. The customer service department attempts to reply to all concerns within 24 hours. The available social media pages to use include Facebook ^[+], Twitter ^[+] and YouTube ^[+].