Billabong Business Hours

Billabong is a surfing company, selling apparel for surfers, skateboarders and skiers. The company sells products online as well as several retail store across the United States and several countries around the world. If you need assistance with products or services, you can connect with the customer service department ^[+] by phone, email, traditional mail or through social media. You can also contact your local store during regular business hours.

Billabong Regular Business Hours

• Weekdays: The stores are open Monday through Friday 10am to 9pm, local time. You will need to contact your local store for specific hours of operation, considering the store hours vary by location.
• Weekends: The store hours vary by location. Typically, the stores are open Saturday 10am to 9pm and Sunday noon to 6pm, local time.

Billabong Holiday Hours

The stores adjust hours during the holidays. The observed holidays include:

• New Year’s Day
• Thanksgiving
• Christmas Eve
• Christmas Day
• New Year’s Eve

Billabong Special Event Hours

When local stores host special events, you will need to contact your local store using the store locator ^[+] for additional relating to the event. You can also contact the customer service department for information.

Contacting Billabong to Verify Business Hours

• Phone Number: You can connect with the customer service department by calling 1-888-509-5931 or the corporate headquarters at 1-949-753-7222. The customer service hotline is available 24 hours a day, 7 days a week. The corporate headquarters is open Monday through Friday 8am to 5pm, PST. You can also contact the customer service department at your local store during regular business hours.
• Email Contact: When you send the customer service team or the online team ^[+] an email ^[+], you will receive a reply within 48 hours. In the event you do not receive a reply, you can reach out by phone.
• Mail: Send your correspondence to the corporate headquarters here: Billabong 117 Waterworks Way Irvine, CA 92618. The customer service department attempts to reply to your concerns within five (5) business days.
• Social Media: You can reach out to the customer service department through social media. The customer service department replies to general concerns on Facebook ^[+], Twitter ^[+], YouTube ^[+], Google+ ^[+] and Instagram ^[+] within 24 hours.