Books-A-Million Business Hours
Books-A-Million is one of the largest bookstores in the United States. The company operates more than 250 retail stores. If you need assistance with products, you can contact the customer service department [+] at your local store during regular business hours or contact the customer service department by phone, email, traditional mail or through social media.
Books-A-Million Regular Business Hours
- Weekdays: The stores are open Monday through Friday 9am to 10pm, local time. In the event a holiday falls on a weekday or weekend, you will notice the hours will change.
- Weekends: The stores are open Saturday 9am to 10pm and Sunday 10am to 9pm.
Books-A-Million Holiday Hours
You will need to use the store locator [+] to find the specific hours of operation during the holidays. The observed holidays include:
- New Year’s Day
- Christmas Eve
- Christmas Day
- New Year’s Eve
Books-A-Million Special Event Hours
Several of the stores host special events. You will need to contact your local store or the customer service department for additional details relating to the special event.
Contacting Books-A-Million to Verify Business Hours
- Phone Number: Customers can connect with the customer service department by calling 1-800-201-3550. The customer service department is open Monday through Friday 9am to 7pm, Saturday and Sunday 10am to 6pm, CST. You can also contact your local store during regular business hours.
- Email Contact: If you want to connect with the customer service department by email [+], you will need to use the customer service email address listed on the website. The company will address general concerns as well as account specific concerns. The customer service department will reply to your concerns within 48 hours.
- Mail: You can send correspondence to Books-A-Million, Inc. 402 Industrial Lane Birmingham, AL 35211 or Books-A-Million, Inc. P.O. Box 19768 Birmingham, AL 35219. The customer service department will reply to your concerns within five (5) business days.
- Social Media: Customers can connect with the customer service department through social media. The customer service team will reply to general concerns on Facebook [+]. Twitter [+], Google+ [+] and Instagram [+]. The customer service department will reply to your concerns within 24 hours.
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