Braum’s Business Hours

Braums’s is a local ice cream parlor and fast food restaurant. The company also manufactures and distributes products to local grocery stores. If you have questions or concerns relating to products or in-store service, you can contact the customer service department ^[+] by phone, email, traditional mail or through social media. You can also contact the customer service department at your local store during regular business hours.

Braum’s Regular Business Hours

• Weekdays: Considering the store hours vary by location, customers will need to contact your local store or the customer service department for specific hours of operation. The majority of the stores are open Monday through Friday 10am to 9pm, CST.
• Weekends: The majority of the stores are open Saturday 10am to 9pm and Sunday noon to 6pm, CST. You will need to contact your local store or the customer service department for specific hours of operation. The store hours vary by location.

Braum’s Holiday Hours

The stores will adjust hours or close on the holidays. Contact your local store or the customer service department for specific holiday hours. The hours vary by location. The observed holidays include:

• New Year’s Day
• Thanksgiving
• Christmas Eve
• Christmas Day
• New Year’s Eve

Braum’s Special Event Hours

Several of the stores will host special events. You will need to contact the customer service department or your local store for details relating to the special events.

Contacting Braum’s to Verify Business Hours

• Phone Number: You can contact the customer service department at the corporate headquarters by calling 1-405-478-1656. You can also reach out to the customer service department at your local store during regular business hours. The customer service department is open Monday through Friday 9am to 5pm, CST.
• Email Contact: When you send an email to the customer service department, you will need to use the customer feedback form ^[+]. After sending your message, the customer service department will reply with an automated message. The message states a live agent will reply to your concerns within 48 hours.
• Mail: You can contact the customer service department by sending correspondence to the corporate headquarters here: Braums Attn: Customer Service Box 25429 3000 NE 63rd St. Oklahoma City, OK 73125. You can also use the store locator tool ^[+] and reach out to the customer service department at your local store. The customer service department will reply to your concerns within five (5) business days.
• Social Media: Customers wanting to connect with the customer service department have the opportunity to post messages on Facebook ^[+], Twitter ^[+] and YouTube ^[+]. You can post general concerns, comments and ask questions. The customer service department will not address store specific concerns on social media. The customer service department will reply to your concerns within 24 hours.