Cato Hours

Cato Business Hours

Cato is an apparel retailers specializing in casual, dress and trendy fashions for women. The company sells junior sizes, misses sizes and plus sizes. If you have questions or concerns relating to the products or services, you will need t reach out to the customer service department [+] by phone, email, traditional mail or through social media.

Cato Regular Business Hours

  • Weekdays: Cato is open Monday through Friday 10am to 9pm. In the event a holiday falls on a a weekday, the hours of operation change.
  • Weekends: Cato is open Saturday 10am to 9pm and Sunday 1pm to 6pm. There is a chance the hours of operation changes, based upon the store. You will need to contact the local store for specific hours of operation. You can locate a local store by using the store locator [+] tool.

Cato Holiday Hours

Cato closes for major holidays. There is a possibility that the stores will adjust hours prior to the holiday. The observed holidays include:

  • Christmas Day
  • Thanksgiving Day
  • Independence Day
  • Easter
  • Veteran’s Day

Cato Special Event Hours

You will notice that Cato sponsors and hosts several events throughout the year. The hours of operation during the event change based upon the event. You will need to reach out to the customer service department or your local store for hours of operation.

Contacting Cato to Verify Business Hours

  • Phone Number: The company provides several phone numbers to contact the customer service department. In the event you need assistance with online orders, call 1-800-758-2286. In the event you need assistance with store concerns, call 1-704-554-8510. In the event you need to contact the credit card department, call 1-877-557-3526. The customer service department is open Monday through Saturday 8am to 6pm, EST.
  • Email Contact: When you send an email to the customer service department, you will need to use the customer feedback form [+]. After posting a message, you will receive a reply within 48 hours.
  • Mail: You can send your correspondence to The Cato Corporation 8100 Denmark Road Charlotte, NC 28273.
  • Social Media: Customers have the opportunity to reach out to the customer service department through social media. The available social media pages include Facebook [+], Twitter [+], Pinterest [+], Instagram [+] and YouTube [+]. After posting a message, the customer service department will reply within 24 hours.


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