CenturyLink Hours

CenturyLink Business Hours

CenturyLink is one of the largest telecommunications companies in the United States. The company offers managed services, voice and data services to millions of customers. In the event you need assistance with products or services, you can reach out to the customer service department [+] by phone, email, traditional mail or through social media. You can also contact your local store [+] for additional assistance with products or services.

CenturyLink Regular Business Hours

  • Weekdays: The stores are open Monday through Friday 9am to 6pm, local time. In the event a holiday falls on a weekday, the hours of operation will change.
  • Weekends: The stores are closed on Saturday and Sunday. Customers can visit major retailers such as Best Buy for assistance.

CenturyLink Holiday Hours

The stores are closed for the holidays. The stores also operate on adjusted hours for select holidays. The observed holidays include:

  • New Year’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Veterans’ Day
  • Thanksgiving
  • Christmas Eve
  • Christmas Day
  • New Year’s Eve

CenturyLink Special Event Hours

The company hosts special events at the corporate headquarters. You will need to contact the customer service department for additional details relating to the hours of operation.

Contacting CenturyLink to Verify Business Hours

  • Phone Number: Customer can connect with the customer service department 24 hours a day, 7 days a week by calling 1-800-336-8201. If you cannot reach a live agent in a timely manner, you can also connect with the customer service department at your local store.
  • Email Contact: You will need to use the customer feedback form [+] in order to send the customer service department an email. After sending your email, the customer service department will reply with an automated message stating a live agent will reply within 48 hours.
  • Mail: Customers can send correspondence to the corporate headquarters here: CenturyLink 100 Centurylink Dr. Monroe, LA 71203.
  • Social Media: You can reach out to the customer service department through social media. The customer service department will reply to general questions and concerns on Facebook [+], Twitter [+] and YouTube [+] within 24 hours. The customer service department will not reply to account specific concerns through social media.

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