Extended Stay Hotels Hours
July 8, 2015 Cruise / Hotel 2 Comments
Extended Stay Hotels Business Hours
Extended Stay Hotels is a line of hotels offering short and long-term stays. If you need to contact the customer service department [+] for assistance with service, you can call, write, email or reach out through social media.
Extended Stay Hotels Regular Business Hours
- Weekdays: The majority of the hotels are open 24 hours a day, Monday through Friday. Contact your local hotel or the customer service department for specific hours of operation.
- Weekends: The majority of the hotels are open 24 hours a day, Saturday and Sunday. Contact your local hotel or the customer service department for specific hours of operation.
Extended Stay Hotels Holiday Hours
The hotels are open throughout the holidays. You will need to contact the customer service department or your local hotel for specific holiday hours.
Extended Stay Hotels Special Event Hours
When you visit the official website, you will notice the company offers information relating to special events [+]. You can contact the customer service department or your local hotel for additional details relating to special events.
Contacting Extended Stay Hotels to Verify Business Hours
- Phone Number: You can connect with the customer service department by calling the customer service hotline at 1-800-804-3724 or the corporate headquarter at 1-980-345-1600. The customer service department is open 24 hours a day, 7 day a week. You can also contact the customer service department by calling the customer service team at your local hotel.
- Email Contact: When you send the customer service department an email, you will need to use the customer feedback form [+]. After sending your message, you will receive an automated message stating a live agent will reply to your concerns within 48 hours.
- Mail: Customers can contact the customer service department by sending correspondence to the corporate headquarters here: Extended Stay Hotels c/o ESA Management 11525 N. Community House Rd., Suite 100 Charlotte, NC 28277. You can also contact the customer service department at your local hotel by using the hotel locator tool [+]. After sending your messages, you will receive a response within five (5) business days.
- Social Media: You can contact the customer service department through social media. Customers have the opportunity to post general concerns, comments and ask questions on Facebook [+] and Twitter [+]. The customer service department will reply to your concerns within 24 hours. The customer service department will not address hotel specific concerns on social media.
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