Food City Hours

Food City Business Hours

Food City is a line of grocery stores located throughout the United States. If you need assistance with products or want to voice concerns relating to in-store service, you can contact the customer service department [+] by phone, email, traditional mail or through social media. You can also reach out to the customer service department at your local store during regular business hours.

Food City Regular Business Hours

  • Weekdays: You will need to contact your local store or the customer service department for specific hours of operation, considering the hours vary by location. The majority of the stores are open Monday through Friday 7am to 11pm, local time.
  • Weekends: The majority of the stores are open Saturday 7am to 11pm and Sunday 7am to 10pm, local time. Contact your local store or the customer service department for specific hours of operation. The hours vary by location.

Food City Holiday Hours

The stores will adjust hours or close on the holidays. You will need to contact your local store or the customer service department for specific holiday hours. The observed holidays include:

  • New Year’s Day
  • Thanksgiving
  • Christmas Eve
  • Christmas Day
  • New Year’s Eve

Food City Special Event Hours

You will notice that several of the stores host special events [+]. You will need to contact the customer service department or your local store for specific information relating to the special event.

Contacting Food City to Verify Business Hours

  • Phone Number: You can contact the customer service department by calling 1-800-826-8451 or the corporate headquarters at 1-276-628-5503. You can also contact the customer service department at your local store during regular business hours. The customer service department is open Monday through Friday 8am to midnight, EST.
  • Email Contact: When you send the customer service department an email, you will need to use the customer feedback form [+]. The customer service department will reply to your concerns within 48 hours.
  • Mail: You can send correspondence to the corporate headquarters here: Food City Attn: Customer Service 201 Trigg St. Abingdon, VA 24210. You can also use the store locator tool [+] and reach out to the customer service department at your local store. The customer service department will reply to your concerns within five (5) business days.
  • Social Media: You can connect with the customer service department through social media. You can post general concerns, comments and ask questions on Facebook [+], Twitter [+], YouTube [+] and Pinterest [+]. The customer service department will reply to your concerns within 24 hours.

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