H&M Business Hours

H&M is a clothing retailer specializing in fashion for young adults. The company is located throughout the United States. If you need assistance with products or is you want to voice concerns relating to in-store service, contact the customer service department ^[+] by phone, email, traditional mail or through social media. You can also reach out to the customer service department at your local store during regular business hours.

H&M Regular Business Hours

• Weekdays: You will notice that the store hours vary by location. The majority of the stores are open Monday through Friday 10am to 9pm, local time. Contact your local store or the customer service department for specific hours of operation.
• Weekends: The majority of the stores are open Saturday 10am to 9pm and Sunday noon to 6pm, local time. Contact your local store or the customer service department for specific hours of operation.

H&M Holiday Hours

The stores will adjust hours or close on the holidays. You can contact the customer service department or your local store for specific holiday hours. The observed holidays include:

• Christmas Eve
• Christmas Day
• New Year’s Eve
• New Year’s Day
• Thanksgiving Day

H&M Special Event Hours

You will notice that the company provides information relating to special events ^[+]. You can contact the customer service department at your local store or the customer service team for details relating to special events.

Contacting H&M to Verify Business Hours

• Phone Number: You can contact the customer service department by calling 1-855-466-7467. You can also reach out to the customer service department by calling your local store during regular business hours. The customer service department is open Monday through Friday 8am to 5pm, EST.
• Email Contact: When you reach out to the customer service department by email, you will need to use the customer feedback form ^[+]. The customer service department will reply to your concerns within 48 hours.
• Mail: You can contact the customer service department at the corporate headquarters here: H & M Hennes & Mauritz AB Mäster Samuelsgatan 46A SE-106 38 Stockholm, Sweden or H&M 215 Park Avenue 15th Floor New York, NY 10003. The customer service department attempts to reply to your concerns within 10 business days. For a faster response, you can use the store locator tool ^[+] and reach out to the customer service department at your local store.
• Social Media: You can contact the customer service department through social media. Customers can post general concerns, comments and ask questions on Facebook ^[+], Twitter ^[+], YouTube ^[+], Google+ ^[+], Pinterest ^[+] and Instagram ^[+]. The customer service department will reply to your concerns within 24 hours. The customer service department will not address store or account specific concerns on social media.