Mattress Firm Hours
Mattress Firm Business Hours
Mattress Firm is a retailer, specializing in mattresses, adjustable beds a well as furniture and accessories. If you need assistance with products or want to voice concerns relating to in-store service, you can contact the customer service department [+] by Live Chat [+], phone, email, traditional mail or through social media. You can also contact the customer service department at your local store during regular business hours.
Mattress Firm Regular Business Hours
- Weekdays: The majority of the stores are open Monday through Friday 10am to 8pm, local time. You will need to contact the customer service department for specific hours of operation. The store hours will vary by location.
- Weekends: The majority of the stores are open Saturday 10am to 8pm and Sunday noon to 6pm, local time. Contact the customer service department or your local store for specific hours of operation. The store hours vary by location.
Mattress Firm Holiday Hours
The stores will adjust hours or close on the holidays. You will need to contact your local store or the customer service department for specific holiday hours. The observed holidays include:
- New Year’s Day
- Martin Luther King Day
- Presidents’ Day
- Memorial Day
- Independence Day
- Labor Day
- Columbus Day
- Veterans’ Day
- Christmas Eve
- Christmas Day
- New Year’s Eve
Mattress Firm Special Event Hours
Several of the local stores will host special events. You will need to contact the customer service department or your local store for details.
Contacting Mattress Firm to Verify Business Hours
- Phone Number: You can contact the customer service department by calling 1-877-384-2903. The customer service department is open daily from 8am to 4pm, CST. You can also contact the customer service department at your local store during regular business hours.
- Email Contact: When you send the customer service department an email, you will need to use the customer service feedback form or the corporate email [+] address. After you send the customer service department your messages, you will receive an email stating a live agent will respond to your concerns within 48 hours.
- Mail: Customers can contact the customer service department by sending correspondence to the corporate headquarters here: Mattress Firm Attn: Customer Service 5815 Gulf Fwy. Houston, TX 77023. You can also use the store locator tool [+] and reach out to your local store during regular business hours.
- Social Media: You can contact the customer service department through social media. You have the opportunity to post general concerns, comments and ask questions on Facebook [+], Twitter [+] and YouTube [+]. After posting your messages, the customer service department will reply within 24 hours. The customer service department will not address store specific concerns on social media.
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