New York Life Insurance Hours
New York Life Insurance Business Hours
New York Life Insurance is one of the leading insurance companies in the United States. The company sells life insurance, long-term life insurance as well as offers investment annuities. If you need assistance with products or want to voice concerns relating to service, you can contact the customer service department [+] by phone, email, traditional mail or through social media. You can also contact your local office during regular business hours.
New York Life Insurance Regular Business Hours
- Weekdays: The majority of the offices are open Monday through Friday 8am to 5pm, local time. Contact your local office for specific hours of operation.
- Weekends: The majority of the offices are closed on Saturday and Sunday. Contact your local office for specific weekend hours.
New York Life Insurance Holiday Hours
The majority of the offices will adjust hours or close on the holidays. Contact the customer service department or your local office for specific holiday hours. The observed holidays include:
- New Year’s Day
- Thanksgiving
- Christmas Eve
- Christmas Day
- New Year’s Eve
New York Life Insurance Special Event Hours
Several of the offices host special events. You will need to contact the customer service department or your local agent for assistance relating to the special event.
Contacting New York Life Insurance to Verify Business Hours
- Phone Number: You can contact the customer service department at your local office during regular business hours. You can also contact the customer service department by calling 1-212-576-7000. The customer service department is open Monday through Friday 8am to 5pm, EST.
- Email Contact: When you send the customer service department an email, you will need to use the customer feedback form [+]. The customer service department will reply to your concerns within 48 hours.
- Mail: You can contact the customer service department by sending correspondence to the corporate headquarters here: New York Life Insurance Company 51 Madison Avenue New York, NY 10010. You can also use the office locator tool [+] to reach out to your local agent. The customer service department will reply to your concerns within 10 business days.
- Social Media: You can contact the customer service department through social media. You can post general concerns, comments and ask questions. The customer service department will not address account specific concerns on Facebook [+], Twitter [+], YouTube [+], LinkedIn [+] or Google+ [+]. The customer service department will reply to your concerns within 24 hours.
Resource Links
- New York Life Insurance Customer Service
- New York Life Insurance Customer Feedback Form
- New York Life Insurance Office Locator
- New York Life Insurance Facebook Page
- New York Life Insurance Twitter Page
- New York Life Insurance YouTube Page
- New York Life Insurance LinkedIn Page
- New York Life Insurance Google+ Page
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