Ralphs Business Hours
Ralphs is a grocery store under the Kroger banner. If you need to connect with the customer service department [+], reach out by phone, email, traditional mail or through social media.
Ralphs Regular Business Hours
- Weekdays: When you contact the customer service department, reach out 24 hours a day Monday through Friday. If a holiday falls on a weekday, the business hours may change. Contact your local store or the customer service department for details.
- Weekends: The majority of the stores are open 24 hours a day Saturday and Sunday, local time. Contact your local store or the customer service department for details.
Ralphs Holiday Hours
The store business hours are posted on the website. You will notice the company mentions holidays, but does not offer store business hours for holidays. The observed holidays include:
- New Year’s Day
- Christmas Eve
- Christmas Day
- New Year’s Eve
Ralphs Special Event Hours
Several of the stores host special events. You will need to contact the customer service department or your local store for details relating to the special event.
Contacting Ralphs to Verify Business Hours
- Phone Number: Customers have the opportunity to contact the customer service department by calling 1-866-221-4141 or 1-800-576-4377. You can contact the corporate headquarters at 1-513-762-4000. You can also contact the customer service department at your local store during regular business hours. The customer service department is open Monday through Friday 8am to midnight, EST.
- Email Contact: When you send the customer service department an email, you will need to use the customer feedback form [+]. You will notice the customer service department will reply to your email within 48 hours.
- Mail: Customers can send your correspondence to the corporate headquarters here: Ralphs Attn: Customer Service c/o Kroger 1014 Vine St. Cincinnati, OH 45202. You can also use the store locator tool [+] to reach out to the customer service department at your local store. The customer service department will reply to your concerns within five (5) business days.
- Social Media: Customers have the opportunity to reach out to the customer service department through Facebook [+], Twitter [+] and Pinterest [+]. After posting a message, you will receive a response within 24 hours.