Sleep America Hours

Sleep America Business Hours

Sleep America is now Mattress Firm. The company is one of the leading mattress superstores in the United States. If you need assistance with products or want to voice concerns relating to in-store service, you can contact the customer service department [+] by phone, email, traditional mail, Live Chat [+] or through social media. You can also contact the customer service department at your local store during regular business hours.

Sleep America Regular Business Hours

  • Weekdays: The majority of the stores are open Monday through Friday 10am to 8pm, local time. Considering the store hours vary by location, you will need to contact the customer service department or your local store for specific hours of operation.
  • Weekends: The majority of the stores are open Saturday 10am to 8pm and Sunday noon to 6pm, local time. Contact your local store for specific hours of operation. The store hours vary by location.

Sleep America Holiday Hours

The stores will adjust hours or close for the holidays. You will need to contact the customer service department or your local store for specific holiday hours. The observed holidays include:

  • New Year’s Day
  • Thanksgiving
  • Christmas Eve
  • Christmas Day
  • New Year’s Eve

Sleep America Special Event Hours

You will notice that several of the stores will host special events. Contact the customer service department for assistance and details relating to the special events.

Contacting Sleep America to Verify Business Hours

  • Phone Number: Customers can contact the customer service department by calling 1-866-942-3551. You can reach a live agent daily from 8am to 4pm, CST. You can also contact the customer service department at your local store during regular business hours.
  • Email Contact: When you send the customer service department an email [+], you will immediately receive an automated message stating a live agent will reply to your concerns within 48 hours. In the event you do not receive a response, you will need to call the customer service department or your local store for assistance.
  • Mail: You can send correspondence to the corporate headquarters here: Sleep America 5815 Gulf Freeway Houston, TX 77023. You can also use the store locator tool [+] and reach out to the customer service department during regular business hours.
  • Social Media: You can contact the customer service department through social media. You can post general concerns, comments and ask questions. The customer service department will not address account specific concerns on Facebook [+], Twitter [+] or YouTube [+]. The customer service department will reply to your concerns within 24 hours.

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