Starwood Hotels Business Hours

Starwood Hotels is a hotel and resort chain with locations throughout the world. If you need assistance with service or reservations, you can contact the customer service department ^[+] by phone, email, traditional mail, through social media or by Live Chat ^[+]. You can also contact the customer service department at your local hotel.

Starwood Hotels Regular Business Hours

• Weekdays: The hotels are open 24 hours a day, Monday through Friday.
• Weekends: The hotels are open 24 hours a day, Saturday and Sunday.

Starwood Hotels Holiday Hours

You will notice that the hotels do not adjust hours of operation during the holidays. Contact the customer service department for specific holiday hours.

Starwood Hotels Special Event Hours

Several of the hotels host special events. If you need information relating to special events, you will need to contact the customer service department or reach out to your local hotel during regular business hours.

Contacting Starwood Hotels to Verify Business Hours

• Phone Number: Customers wanting to reach out to the customer service department to discuss service, can contact call the customer service department at 1-800-328-6242. If you need to make a reservation, you will need to call 1-888-625-5144. The customer service department is open 24 hours a day, 7 days a week.
• Email Contact: When you send the customer service department an email, you will need to use the customer feedback form ^[+]. After sending your message, you will immediately receive an automated message stating a live agent will reply to your concerns within 48 hours.
• Mail: You can reach out to the customer service department by sending correspondence to the corporate headquarters here: Starwood Hotels & Resorts Corporate Customer Service P.O. Box 20190 St. Thomas, ON Canada N5P 4H4. You can also use the hotel locator tool ^[+] and contact the customer service department at your local hotel.
• Social Media: Customers can contact the customer service department through social media. You can post general comments, concerns and ask questions on Facebook ^[+] and Twitter ^[+]. After posting your messages, the customer service department will reply to your concerns within 24 hours.