Rue21 Hours

Rue21 Business Hours

Rue21 is a retail store specializing in apparel for young adults. Aside from apparel, the company sells shoes and accessories. If you need assistance with products, you can reach out to your local store or contact the customer service department [+] by phone, email, traditional mail or through social media.

Rue21 Regular Business Hours

  • Weekdays: The stores are open Monday through Friday 10am to 10pm, local time. Considering the store hours vary by location, you will need to contact your local store for specific hours of operation.
  • Weekends: The hours of operation vary by location. Typically, the regular business hours are Saturday 10am to 10pm and Sunday noon to 6pm, local time. Contact your local store for details relating to the specific hours of operation.

Rue21 Holiday Hours

The stores will adjust hours for the holidays. The observed holidays include:

  • New Year’s Day
  • Thanksgiving
  • Christmas Eve
  • Christmas Day
  • New Year’s Eve

Rue21 Special Event Hours

At times, your local store will host a special event. You will need t use the store locator [+], reach out to your local store and find out details relating to the event.

Contacting Rue21 to Verify Business Hours

  • Phone Number: You can contact the customer service department by calling 1-866-533-4783. The customer service department is open daily 10am to 8pm, EST. You can also contact your local store for additional information relating to products.
  • Email Contact: When you send the customer service department an email, you will need to use the customer feedback form [+]. Within 48 hours, the customer service department will reply with an answer to your general questions or concerns.
  • Mail: Customers can connect with the customer service department by sending correspondence to the corporate headquarters here: Rue21 800 Commonwealth Dr #100 Warrendale, PA, 15086. The customer service department will reply to your concerns within five (5) business days.
  • Social Media: You have the opportunity to reach out to the customer service department through social media. Customers will notice the customer service team will reply to general questions and concerns on Facebook [+], Twitter [+], YouTube [+], Pinterest [+], Tumblr [+] and Instagram [+] within 24 hours. The customer service department will not address account specific concerns through social media.


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