J.Jill Business Hours
J.Jill is a fashion retailer, specializing in apparel for women. The company sells misses, petite, women’s sizes and tall sizes as well as shoes and accessories online as well as local stores. If you need assistance with products or service, you can connect with the customer service department [+] by phone, email, traditional mail, through social media or by Live Chat [+]. You can also contact your local store during regular business hours.
J.Jill Regular Business Hours
- Weekdays: The store hours vary by location. Typically, the stores are open Monday through Friday 10am to 9pm, local time. Customers can contact your local store for specific hours of operation. In the event a holiday falls on a weekday or weekend, the hours of operation will change.
- Weekends: Typically, the stores are open Saturday 10am to 9pm and Sunday noon to 6pm, local time.
J.Jill Holiday Hours
The store hours will adjust for the holidays. The observed holidays include:
- New Year’s Day
- Christmas Eve
- Christmas Day
- New Year’s Eve
J.Jill Special Event Hours
Several of the local stores host special events. For additional information relating to the event, you will need to use the store locator tool [+], contact your local store and find out additional information relating to the event. You can also contact the customer service department for assistance.
Contacting J.Jill to Verify Business Hours
- Phone Number: Customers can connect with the customer service department by calling 1-800-343-5700. If you need assistance placing an order, call 1-800-642-9989. The customer service department is open daily 7am to midnight, EST. You can also contact your local store during regular business hours for assistance.
- Email Contact: When you want to connect with the customer service department by email, you will need to use the customer feedback form [+]. After sending your message, you will receive an automated message stating a live agent will reply to your concerns within 48 hours.
- Mail: You can send your correspondence to the customer service department at the corporate headquarters here: J.Jill 100 Birch Pond Dr. Tilton, NH 03276-9900. The customer service department will attempt to reply to your concerns within 10 business days.
- Social Media: You have the opportunity to connect with the customer service department through social media. You will notice the customer service department will address general concerns on Facebook [+], Twitter [+], Pinterest [+] and Instagram [+]. The company will not address account specific concerns through social media.